About Innovate

Innovate is a leading IT solutions provider offering a comprehensive range of IT Consultancy, Systems and Support to businesses throughout the UK. We pride ourselves in taking care of complete solutions from initial survey and specification of the correct equipment for your business requirements, through installation, configuration and testing to full maintenance and helpdesk support. Through our constant involvement in the development of new key technologies within the market place, Innovate is ideally positioned to be able to offer strategic advice to its clients for emerging technologies which can be planned and implemented through a managed approach.

Our commitment to you doesn’t end at project completion. We provide our clients with a bespoke support package that helps them get the most from their IT infrastructure and ensure that their business operates without interruption. We believe in taking responsibility for our clients IT systems and provide a tailored support package which meets expectations of the business and ensures that you are always one step ahead. Innovate’s highly skilled professional engineers are chosen not only for their outstanding technical ability but also for their business solving skills and excellent customer service. Through our use of ITIL’s best practices, we are able to provide a systematic and professional approach to the management of IT service provision and by adopting its guidance; we are able to offer a range of benefits that include:

• Higher return on investment
• Improved IT services through the use of proven best practice processes
• Improved end–user satisfaction through a more proactive approach to service delivery
• Standards and guidance
• Improved productivity
• Improved use of skills and experience

Our goal is to develop long–term strategic partnerships through which our clients achieve their business goals by ensuring that the correct technology is in place to enable them which is supported by our close working relationships with world–class vendors and enhanced by our reputation for quality, experience and ability to deliver.

We aim to drive down the number of incidents or problems that are faced during day-to-day business which helps increase productivity and allows you to focus on moving forward rather than standing still. By driving down the number of incidents/problems that arise during day to day operations, rationalising your IT environment (both hardware and Software) we’re able to reduce your capital expenditure, reduce the underlying management costs and move into a more proactive role.